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The Shopenzed.com
365-Day Money Back Guarantee
I don't want you
to be unhappy about any purchase from Shopenzed.com , even if it is highly
unlikely!
So for 365
days from when you purchase from the store, you have the right to return your
purchase ( in original condition), for a refund of the purchase price (
excluding shipping, unless we have shipped an incorrect item) or an
exchange. Even if you are giving the purchase as a gift, that should allow
the recipient time to deal with any problems that might arise. We aren't
expecting any problems, though, as we only sell top-quality goods that we
believe in ourselves!
Refunds and
Conditions
Before shipping a
return, please email us at return@shopenzed.com .
We'll provide you
with a "return code" email to identify it on its return. Please insert a
copy of that email with the parcel.
We recommend
insuring the parcel, as we are not responsible for items lost or damaged during
shipping.
We will complete
the refund or exchange as soon as the returned item has been received.
Allow 2 weeks for your item to arrive back here, and a week for processing of
your refund.
Any other
problems
If you experience
problems with something you have purchased, even if you have worn or used it or
had it longer than 365 days, please get in touch. We want you to be
happy and will do our utmost to help sort out the problem. Contact
Lesley@shopenzed.com
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